Microsoft Outlook Training Courses | TrainingU Microsoft Outlook

What will I learn?

Our Microsoft Outlook Foundation course is designed to provide existing users of Outlook with a thorough understanding of the core concepts and functionality of Outlook. In addition to the basics of working with email, the course explores additional features to help users better organise mail, calendar and tasks in order to save time and be more productive.

Learn how to:

control the look of your Inbox
deal with incoming email
create and send email with special delivery options
manage attachment and links
find messages
create quick parts and rules to save time
create and manage calendar items
create and manage personal tasks and to do lists.

There are no formal pre-requisites for this course. Existing use of Outlook is preferred.

Book Outlook Foundation Training

For companies who need to train groups of staff either remotely or in-person.

One day course
Up to 10 delegates
Flexible in-house training dates

Face-to-face training
In-house or a venue of choice
Virtual training option

Enquire & Book

MEET THE TRAINER

Laura Cutmore

Laura is dedicated to up-skilling individuals and teams and passionate about helping delegates build confidence and save time with the tools they need to get their jobs done. She has a strong background in all aspects of the training lifecycle and brings over 20 years’ experience of design and delivery in the training industry. Laura specialises in the Microsoft 365 suite and enjoys the challenge of keeping up to date with Microsoft 365 applications.

Full Microsoft Outlook Training Course Course Content

Getting Started with Outlook

Screen Tour
Control Screen Layout
Customise the Navigation Pane

Customise the Inbox

Focused Inbox Versus Other
Show As Conversations
Filter, Arrange By and Sort

Deal With Incoming Email

Change How Messages are Marked Read
Read Aloud and Immersive Reader
Reply and Forward Messages
Share to Teams, Reply with Chat
Preview, Open, Save and Upload Attachments
Deal with Junk and Unwanted Conversations
Print Messages

Create and Send Email

Addressing Emails: CC, BCC and Check Names
Use @Mentions
Dictate
Format Text Tips
Use the Editor
Set Message Options
Attach Files and Links
Recall or Resend Mail Messages

Delete Items

Delete Items
Recover Deleted Items
Conversation Clean Up

Get Organised

Create Folders and Subfolders
File Messages
Quick Flags
Assign Categories
Apply Conditional Formatting to Messages
Add Columns and Create Custom Views

Find Emails

Search Folders
Filter
Find Related Messages

Time Savings Tips

Quick Parts
Quick Steps
Create and Edit Rules
Book time with Viva Insights

Calendar

Use the Date Picker
Change the Calendar View
Add Appointments and Events
Schedule, Edit and Cancel a Meeting
Categorize Calendar Appointments
Print Calendar Items
Open a Shared Calendar
Overlay Calendars
Share your Calendar

Tasks

Display and View Tasks
Create and Modify Tasks
Mark Tasks as Completed
Assign a Task
View the Task Pane from Calendar
Create Appointments from Tasks
Classic Tasks versus To Do

Contacts

Create a Contact and Contact Group
Categorize Your Contacts
Share Contacts

Additional Features

Create and Use Automatic Signatures
Out of Office Assistant
Access Outlook Options

Enquire & Book

Outlook Training – Business Benefits

By investing in people, you can give your team all the necessary skills they need to help support your organisation’s goals.

Outlook Training - People Development

Completing our Outlook training course will give you additional skills you need to help support your career development.

Flexible Outlook Training Courses

Online or face-to-face in-house training
Individual delegates or group training
Flexible dates to fit schedules

BOOK YOUR OUTLOOK TRAINING

Why choose TrainingU?

Passionate

Established over a decade ago by a team of knowledgeable training experts, we are passionate about delivering excellent training that makes a real difference.

Experienced

All our trainers are qualified and experienced Outlook trainers that will deliver the highest level of training to you and your team.

Collaborative

Working together with our clients, understanding their needs and desired learning outcomes, to deliver a personalised learning solution.

BOOK YOUR OUTLOOK TRAINING

Your complete training solution

Before Training

Our Skills Assessment will ensure staff attend the correct level of training. Based on results, we will organise the training sessions required, who will take them and the level to best match the skills needed.

During Training

We provide first class training with highly experienced trainers. Courses include lots of exercises, practise and interactivity throughout, maximising learning whether delivered online or at your offices.

After Training

We will grant you organisation free access to our suite of online Outlook resources. In addition, we provide free post training support to ensure your staff utilise their new skills effectively.