What will I learn?

Full Course Details

This course is designed for business users of Outlook looking to explore features and functionality within the Classic Outlook experience to improve email management skills. Attendees will learn tips and tools to enhance productivity, reduce email overload and maintain an organised inbox.

On completion of this course, attendees will be able to control the look of Outlook; deal with incoming email; create and send email with various delivery options; manage attachment and links; find messages and implement time saving features to maximise productivity.

There are no formal pre-requisites for this course. Existing use of Outlook is preferred.

Book Outlook Foundation Training

For companies who need to train groups of staff either remotely or in-person.

  • 3-hours course
  • Up to 10 delegates
  • Flexible in-house training dates
  • Face-to-face training
  • In-house or a venue of choice
  • Virtual training option
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MEET THE TRAINER
Laura Cutmore

Laura Cutmore

Laura is dedicated to up-skilling individuals and teams and passionate about helping delegates build confidence and save time with the tools they need to get their jobs done. She has a strong background in all aspects of the training lifecycle and brings over 20 years’ experience of design and delivery in the training industry. Laura specialises in the Microsoft 365 suite and enjoys the challenge of keeping up to date with Microsoft 365 applications.

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Full Classic Outlook Effective Email Management Training Course Content

GETTING STARTED WITH OUTLOOK

  • Screen Tour
  • Control Screen Layout
  • Customise the Navigation Pane
  • Explore Outlook Options
  • Customise the Inbox

DEAL WITH INCOMING EMAIL

  • Change How Messages are Marked Read
  • Read Aloud and Immersive Reader
  • Reply and Forward Messages
  • Integration with Microsoft Teams
  • Manage Attachments
  • Deal with Junk and Unwanted Conversations
  • Print Messages

CREATE AND SEND EMAIL

  • Addressing Emails
  • Use @Mentions
  • Dictate
  • Format Text Tips
  • Use Editor
  • Set Message Options
  • Attach Files and Links
  • Recall or Resend Mail Messages

ESSENTIAL MANAGEMENT TECHNIQUES

  • Filter, Arrange By and Sort
  • Organise and File Email with Folders
  • Favourite Folders
  • Delete & Recover Items
  • Conversation Clean Up
  • Flag for Follow-Up
  • Categorise Emails
  • Use Search

TOOLS FOR MAXIMUM PRODUCTIVITY

  • Highlight with Conditional Formatting
  • Add Columns and Create Custom Views
  • Create Search Folders
  • Quick Parts
  • Quick Steps
  • Automate with Rules

INTEGRATION AND COLLABORATION

  • Share to Teams
  • Send to OneNote
  • Collaborate with Loop Components
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Excel Training Business benefits

Outlook Training – Business Benefits

By investing in people, you can give your team all the necessary skills they need to help support your organisation’s goals.

Excel Training Business benefits

Outlook Training - People Development

Completing our Outlook training course will give you additional skills you need to help support your career development.

Excel Training Business benefits

Flexible Outlook Training Courses

  • Online or face-to-face in-house training
  • Individual delegates or group training
  • Flexible dates to fit schedules
BOOK YOUR OUTLOOK TRAINING

Why choose TrainingU?

Excel Training Business benefits

Passionate

Established in 2008 by a team of knowledgeable training experts, we are passionate about delivering excellent training that makes a real difference.

Excel Training Business benefits

Experienced

All our trainers are qualified and experienced Outlook trainers that will deliver the highest level of training to you and your team.

Excel Training Business benefits

Collaborative

Working together with our clients, understanding their needs and desired learning outcomes, to deliver a personalised learning solution.

BOOK YOUR OUTLOOK TRAINING

Your complete training solution

Excel Training Business benefits

Before Training

Our Skills Assessment will ensure staff attend the correct level of training. Based on results, we will organise the training sessions required, who will take them and the level to best match the skills needed.

Excel Training Business benefits

During Training

We provide first class training with highly experienced trainers. Courses include lots of exercises, practise and interactivity throughout, maximising learning whether delivered online or at your offices.

Excel Training Business benefits

After Training

We will grant you organisation free access to our suite of online Outlook resources. In addition, we provide free post training support to ensure your staff utilise their new skills effectively.

Our Clients

International SOS Pioneer DJ

What Our Clients Say...

"It was evident that TrainingU worked tirelessly around the clock during the start of the Pandemic to convert all their training to online delivery, which we are extremely grateful for. Nothing is ever too much trouble for them and they always go over and above our expectations. We see TrainingU as our go-to for all training and we look forward to this partnership continuing for many years to come."

Pioneer DJ

"TrainingU has proven to be an excellent choice. We were very happy with the service they provided. Their trainers and staff were all friendly, knowledgeable, professional and approachable. They were attentive and flexible to our individual training needs and catered for them accordingly – incorporating some personalisation where needed. We will certainly be using them again."

Fleurets

"Our experience with The TrainingU team from planning to execution has been amazing. Thank you so much for everything you’ve done. We’ll be sure to share your info and reach out if we’re in need of training again."

PureGym

Enquire & Book Outlook Training

Simply fill out the contact form or call 0333 344 6630 to make an enquiry, book your Outlook training or assess your staff Outlook training levels.