Karen is an experienced and personable IT Trainer who has built up a wide range of skills over the last 20 years. Experienced in all aspects of the training life cycle, from meeting with clients to determine the business need; defining and conducting a training needs analysis; designing, delivering and evaluating the training, and providing methods of follow up such as floor walking and help desk support.

She teaches a broad range of subjects from Microsoft Office, Project, SharePoint and the Adobe Creative Suite.

Karen’s commitment to learning and development is evident in the numerous professional qualifications she has obtained: Adobe Certified Associate; Microsoft Certified Educator; Chartered member of the Institute of Personnel and Development; an associate member of the Learning and Performance Institute, a Microsoft Certified Trainer and PRINCE2.

Outside of work Karen is an active member of the Christadelphian church. Her love of food and cooking ties in very well with this as she often finds herself with friends catering for varying numbers of people at different church events. Karen also enjoys singing, art and design, travelling and a little bit of running; well, she has managed 5k so far (twice!).



“She was great! Really friendly, patient and approachable. Excellent manner with all the skills required to be a good trainer.”

Karen Fenner - She was great!