Module 3 - Microsoft 365 Copilot for Productivity and Communication

This practical session focuses on using the Microsoft 365 Copilot Premium experience to improve everyday productivity, communication and collaboration. Participants will explore how Copilot can help them manage information, stay on top of conversations, prepare for meetings and communicate more efficiently across Microsoft 365.

Through a series of guided activities using Copilot Chat, Outlook and Teams, participants will learn practical techniques for finding information faster, managing correspondence and catching up on workplace activity. This session also reinforces the importance of responsible AI usage and incorporates tips for effective prompts.

This is a trainer-led session combining demonstration, guided discussion and hands-on practice.

By the end of this session participants will be able to:

• Explain how Microsoft 365 Copilot uses work and web information.
• Identify when to use Copilot Chat versus Copilot in Outlook and Teams.
• Use the Researcher agent to investigate topics and generate insights.
• Use Copilot in Outlook to summarise, draft and improve communications.
• Use Copilot to schedule meetings and prepare for meetings.
• Use Copilot in Teams to recap meetings and identify actions.
• Use the Facilitator agent to take notes in Teams meetings.
• Apply responsible AI practices.

Participants should have access to a Microsoft 365 Copilot Premium licence and basic familiarity with Outlook and Teams. No prior knowledge of Microsoft Copilot is required although a basic understanding of Generative AI concepts and core prompting techniques would be beneficial.