Customer Service Training Courses

Learn to excel in customer service by mastering the dos and don'ts, refining communication skills, and adeptly handling challenging situations with empathy and composure.

Duration1 Day

Learn the key concepts of effective writing as well as best practise tips for emails, letters and responding to complaints.

Duration1 Day

Customer Service – Business Benefits

By investing in people, you can give your team all the necessary skills they need to help support your organisation’s goals.

Customer Service for People Development

Completing any one of our Customer Service training courses will give you additional skills you need to help support your career development.

Flexible Customer Service Courses

Online or face-to-face in-house training
Individual delegates or group training
Flexible dates to fit schedules

BOOK CUSTOMER SERVICE TRAINING

Why choose TrainingU?

Passionate

Established in 2008 by a team of knowledgeable training experts, we are passionate about delivering excellent training that makes a real difference.

Experienced

All our tutors are qualified and experienced Customer Service tutors that will deliver the highest level of training to you and your team.

Collaborative

Working together with our clients, understanding their needs and desired learning outcomes, to deliver a personalised learning solution.

What Our Clients Say...

"The IT courses run by TrainingU have been extremely well received by all that have attended them. The company has been supportive, flexible and attentive, going the extra mile to ensure that the courses are a success. All trainers and staff have been professional and pleasant, helping the whole process run smoothly. We are very happy with the training we have received and would not hesitate to recommend them to others."

Red Bull Technology

"Training U have delivered a great customised learning experience for our Finance Graduate and School Leaver population, noted by the copious amount of great feedback I get from the cohort thanking us for putting the training plan in place. It is extremely important to us that our high potential learners obtain the soft skills vital to their future careers, preparing them for Management positions once they leave the Early Careers Finance Scheme. I find Training U very easy to deal with, they always keep me informed on progress and feedback, and I would definitely recommend them to other organisations."

Whitbread PLC

"TrainingU has proven to be an excellent choice. We were very happy with the service they provided. Their trainers and staff were all friendly, knowledgeable, professional and approachable. They were attentive and flexible to our individual training needs and catered for them accordingly – incorporating some personalisation where needed. We will certainly be using them again."

Fleurets

Training Enquiry

Simply fill out the contact form or call 0333 344 6630 and we will discuss your staff training requirements and their skill levels to tailor a group training programme.