What will I learn?

Full Course Details

This course will help you to understand what emotional intelligence is and why it is such a critical skill in the modern workplace.

You will explore the five pillars of EI and some of the key skills that support them. Developing EI is essential to develop meaningful human relationships, including the relationship you have with yourself and the ones you have with others.

In order to realise your true potential, you need the ability to understand and manage your emotions, and to gain insight into the emotional state of others.

So whether it be improving interpersonal communication, strengthening social relationships, dealing with stress, boosting resilience, or aligning colleagues behind a vision – emotional intelligence plays a central role.

Book Emotional Intelligence Training

For companies who need to train groups of staff either remotely or in-person.

  • 3 hour course
  • Up to 15 delegates
  • Flexible in-house training dates
  • Face-to-face training
  • In-house or a venue of choice
  • Virtual training option

Fiona Cravanzola

Fiona is a qualified coach and facilitator who works with leaders, teams and organisations to accelerate their effectiveness, productivity and talent. She is skilled at helping executives navigate the challenges of change in today’s fast-paced, dynamic business environment. Fiona has over 20 years’ experience working in people and change. She’s worked in a range of sectors including public sector (police, health, civil service), banking, technology, retail, FMCG and more.

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Full Course Content

What is Emotional Intelligence?

  • The definition of Emotional Intelligence (EI)
  • Understand why Emotional Intelligence matters and
  • is increasingly important in the workplace.

Daniel Goleman’s 5 Components of EI
Learn and deepen understanding of the 5 components:

  • Self-awareness – the ability to recognise and understand your moods, emotions and drivers as well as their effect on others.
  • Self-regulation – the ability to control and redirect disruptive impulses and moods. Think before acting.
  • Motivation – a passion to work for reasons that go beyond money or status.
  • Empathy – the ability to understand and share the feelings of another.
  • Social skills – proficiency in managing relationships and building networks.

How to Grow/Increase Your Skills in Each of These 5 Components

  • Participants to identify where they would most like to focus on to develop their own EI and to learn strategies for how to do this.
Enquire & Book
Excel Training Business benefits

Emotional Intelligence Training – Business Benefits

By investing in people, you can give your team all the necessary skills they need to help support your organisation’s goals.

Excel Training Business benefits

Emotional Intelligence Training - People Development

Completing our Emotional Intelligence training course will give you additional skills you need to help support your career development.

Excel Training Business benefits

Flexible Emotional Intelligence Training Courses

  • Online or face-to-face in-house training
  • Individual delegates or group training
  • Flexible dates to fit schedules

Why choose TrainingU?

Excel Training Business benefits


Established over a decade ago by a team of knowledgeable training experts, we are passionate about delivering excellent training that makes a real difference.

Excel Training Business benefits


All our trainers are qualified and experienced personal impact trainers that will deliver the highest level of training to you and your team.

Excel Training Business benefits


Working together with our clients, understanding their needs and desired learning outcomes, to deliver a personalised learning solution.

Our Clients

International SOS Pioneer DJ

Enquire & Book Essential Emotional Intelligence Training

Simply fill out the contact form or call 0333 344 6630 to make an enquiry or book your Emotional Intelligence training.