Assertive Communication Skills Training (1 Day Course)

What will I learn?

This assertive communication course is aimed at anyone who needs to communicate effectively, whether internally or externally.

For anyone who lacks the skills to stand up and make their voice heard this course will help them understand their own communication style and how that might impact on others. It will provide communication and influencing tools to help present your case as well as preparing you for when the challenges come.

This workshop is also valuable for those who are confident in asserting their opinions but would like to do it in a more effective, motivating way.

Delegates will become more confident, assertive and influential in communications.

Book Assertive Communication Skills Training

For companies who need to train groups of staff either remotely or in-person.

One day course
Up to 15 delegates
Flexible in-house training dates

Face-to-face training
In-house or a venue of choice
Virtual training option

Enquire & Book

MEET THE TRAINER

Fiona Cravanzola

Fiona is a qualified coach and facilitator who works with leaders, teams and organisations to accelerate their effectiveness, productivity and talent. She is skilled at helping executives navigate the challenges of change in today’s fast-paced, dynamic business environment. Fiona has over 20 years’ experience working in people and change. She’s worked in a range of sectors including public sector (police, health, civil service), banking, technology, retail, FMCG and more.

Full 'Assertive Communication Skills' Training Course Content

Behavioural Styles

Learning about your own behavioural style and communication preferences and the style/preferences of those you work with.

Assertiveness

Identification of your natural preference
How to become more assertive
How to say ‘no’

Rapport

How to build rapport including developing your listening skills and ability to empathise.

Influencing

How to structure recommendations to lead to greater likelihood of success.
The 5P model
The science of persuasion

Managing Conflict

Understanding more about Productive conflict and how to dial conflict up and down.
How to deal assertively with conflict.

Enquire & Book

Business Benefits

By investing in people, you can give your team all the necessary skills they need to help support your organisation’s goals.

People Development

Completing our Assertive Communication Skills training course will give you additional skills you need to help support your career development.

Flexible Training Courses

Online or face-to-face in-house training
Individual delegates or group training
Flexible dates to fit schedules

BOOK YOUR TRAINING

Why choose TrainingU?

Passionate

Established in 2008 by a team of knowledgeable training experts, we are passionate about delivering excellent training that makes a real difference.

Experienced

All our trainers are qualified and experienced Communication Skills trainers that will deliver the highest level of training to you and your team.

Collaborative

Working together with our clients, understanding their needs and desired learning outcomes, to deliver a personalised learning solution.

What Our Clients Say...

The trainer was fantastic at demonstrating the various techniques and was great at getting everyone engaged and inputting into the session. Lots of useful things to take away and start working into future presentations. Thank you!

Focusrite Audio Engineering Limited

The course was presented brilliantly and was extremely engaging. I highly recommend the course to employees who present to people on a regular basis.

James Latham’s PLC

A very well-presented training session, professional and energising. Interactive and enjoyable!

Mount Street Mortgage Servicing Ltd

Enquire & Book Assertive Communication Skills Training

Simply fill out the contact form or call 0333 344 6630 to make an enquiry or book your training.

Assertive Communication Training Advice?