Assertive Communication Skills Course

What will I learn?

This course is aimed at anyone who needs to communicate, whether internally or externally. It develops the skills and the confidence to assert your opinions and proposals in a way that is accepted by the listener.

For anyone who lacks the skills to stand up and make their voice heard this course will help them understand their own communication style and how that might impact on others. It will provide communication and influencing tools to help present your case as well as preparing you for when the challenges come.

This workshop is also valuable for those who are confident in asserting their opinions but would like to do it in a more effective, motivating way.

Delegates will become more confident, assertive and influential in communications.

Book Assertive Communication Skills Training

For companies who need to train groups of staff either remotely or in-person.

One day course
Up to 15 delegates
Flexible in-house training dates

Face-to-face training
In-house or a venue of choice
Virtual training option

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MEET THE TRAINER

Fiona Cravanzola

Fiona is a qualified coach and facilitator who works with leaders, teams and organisations to accelerate their effectiveness, productivity and talent. She is skilled at helping executives navigate the challenges of change in today’s fast-paced, dynamic business environment. Fiona has over 20 years’ experience working in people and change. She’s worked in a range of sectors including public sector (police, health, civil service), banking, technology, retail, FMCG and more.

Full Assertive Communication Skills Course Content

Behavioural Styles

Learning about your own behavioural style and communication preferences and the style/preferences of those you work with.

Assertiveness

Identification of your natural preference
How to become more assertive
How to say ‘no’

Rapport

How to build rapport including developing your listening skills and ability to empathise.

Influencing

How to structure recommendations to lead to greater likelihood of success.
The 5P model
The science of persuasion

Managing Conflict

Understanding more about Productive conflict and how to dial conflict up and down.
How to deal assertively with conflict.

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Assertive Communication Skills Training – Business Benefits

By investing in people, you can give your team all the necessary skills they need to help support your organisation’s goals.

Assertive Communication Skills Training - People Development

Completing our Assertive Communication Skills training course will give you additional skills you need to help support your career development.

Flexible Assertive Communication Skills Training Courses

Online or face-to-face in-house training
Individual delegates or group training
Flexible dates to fit schedules

BOOK YOUR ASSERTIVE COMMUNICATION SKILLS TRAINING

Why choose TrainingU?

Passionate

Established over a decade ago by a team of knowledgeable training experts, we are passionate about delivering excellent training that makes a real difference.