Epson

Who are Epson

Epson is a global technology leader dedicated to connecting people, things and information with its original efficient, compact and precision technologies. With a lineup that ranges from inkjet printers and digital printing systems to 3LCD projectors, watches and industrial robots, the company is focused on driving innovations and exceeding customer expectations in inkjet, visual communications, wearables and robotics.

Led by the Japan-based Seiko Epson Corporation, the Epson Group comprises more than 76,000 employees in 87 companies around the world, and is proud of its contributions to the communities in which it operates and its ongoing efforts to reduce environmental impacts.

Training Requirements

Epson Europe BV’s Learning and Development team organised a ‘Learning Month’ with the aim of providing development opportunities to as many of their UK-based employees as possible. They wanted to generate excitement for learning within their organisation and also to gain some useful feedback from their employees about the kind of training areas they should focus on more.

In order to fully understand the current problems and obstacles their employees were facing, they analysed the collected responses from an employee survey.  Based on the most commonly cited needs, they identified the following training areas:

• Effective Presentations
• Assertiveness
• Stress management

After receiving lots of feedback from employees that full day training sessions were not suitable for their roles, they were keen to offer their staff shorter bite-sized training that they could fit in around their busy schedules.

Training Solutions

Epson Europe BV approached TrainingU as a reputable local training provider to support them with their UK ‘Learning Month’. We worked closely with them on a consultative basis in order to fully understand their requirements and specific employee training needs.

After the consultation phase we devised a bespoke programme of 90-minute Sprint Sessions for them to incorporate into their ‘Learning Month’.  The sessions were built to fully address each of their most commonly cited training needs and provided the bite-sized training sessions their staff had requested.

The Sprint Sessions focused on a number of Personal Effectiveness topics that were relevant to all employees across the organisation.

We delivered two complimentary ‘try before you buy’ full length sessions for their HR team, so that they were able to gain an insight into the training before booking. This also allowed them to have the option to tailor the content slightly if they felt necessary.

Results & Feedback

The Sprint Sessions we delivered for Epson Europe BV’s ‘Learning Month’ provided employees with an opportunity to participate in as much or as little personal development training as they felt necessary.  They were given a variety of slots for each topic so that they could book on to the session which fitted best into their busy schedules.

Epson Europe BV had taken the time to really listen to their employees needs and the problems they were facing within their roles.  As a result, they were able to provide appropriate solutions for each individual, in turn raising team morale, provide opportunities for networking and generating excitement for learning within their organisation.

The delegates’ valuable feedback from the sessions provided their Learning and Development team with an insight into the kind of training areas they should be focusing on throughout the year in order to meet their employees needs.

Feedback facts

The sessions received an average overall score of 8/10

The Net Promotor Score reached up to +75%

Facilitators received an overall average score of 3.88 out of 4

Delegate Testimonials

“Very good. I learnt a lot in a short space of time and will definitely be using the skills learnt on my next presentation”

“Great course, already recommended to others and will look at further learning sessions on other topics!“

“I found the course incredibly useful and helpful. I didn’t think I’d be able to learn a lot in an hour and a half, but I was pleasantly surprised to find the course to be helpful, insightful and supportive.”